FAQ – Northern Research Supply

Frequently Asked Questions

Find answers to common questions about ordering, shipping, product information, and more.

General Info

What are research peptides?

Research peptides are short chains of amino acids used by scientists and researchers to study various biological processes. They are not intended for human or veterinary use.

How should peptides be stored?

Lyophilized peptides should be stored in a cool, dry place or refrigerated. Once reconstituted, they should be refrigerated and used within a short period for best stability.

Can you tell me a recommended dosage?

We cannot provide any information on dosage or administration for the products we sell. Our peptides are intended strictly for in-vitro laboratory research purposes only and are not approved for human or veterinary use.

The products sold on this website are not drugs, foods, or cosmetics, and they should not be misbranded, misused, or mislabeled as such. Because these are for research purposes only, they are not intended to diagnose, treat, cure, or prevent any disease.

Any discussion of dosage, administration, or human/veterinary use is strictly prohibited. We reserve the right to refuse service to anyone who we suspect may be misusing our products.

Are your peptides for human consumption?

No. All products sold by Northern Research Supply are strictly intended for laboratory research use only and are not for human consumption.

Our peptides are intended strictly for in-vitro laboratory research purposes only and are not approved for human or veterinary use.

Any discussion of dosage, administration, or human/veterinary use is strictly prohibited. We reserve the right to refuse service to anyone who we suspect may be misusing our products.

Are your peptides tested for purity?

Yes. Every batch is third-party lab tested for purity and quality to ensure research-grade standards.

Order Proccess

How do I place an order?

To place an order, simply browse our catalog, select the peptides you need, add them to your cart, and proceed to checkout. You will need to provide your shipping and payment details to complete the purchase.

Can I cancel or change my order?

Orders can only be changed or canceled before payment is proccessed. Once the order enters fulfillment after payment, it is final and cannot be refunded, even if it hasn’t left the facility.

What is your refund policy?

Due to the nature of research chemicals, all sales are final. Only products damaged during transit may be considered for replacement.

Payment and Billing

What payment methods do you accept?

We currently accept Interac E-Transfer and Cryptocurrency (USDT, Ethereum, and Bitcoin)

Are payments secure?

Yes, all payments are processed through secure payment systems.

How to pay?

Once your ready to order, follow instructions at checkout to ensure a streamlined order.

Why can't I pay with my credit card?

Currently in Canada Credit Card Processing for Research Use Only Peptides is not available. In order to serve our customers we accept Interac E-Transfer and Cryptocurrency. If you have any concerns feel free to email us at northernresearchsupply@protonmail.com

Shipping and Delivery

How are orders shipped?

Orders are dropped off at Canada Post Monday–Friday. Orders placed before 12:00 PM ET typically ship the same business day. Orders after that ship the next business day.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email. Tracking may initially show “label created” until Canada Post scans the package.

Do you offer free shipping?

Yes. Free shipping is automatically applied on orders over $150. No code is needed at checkout. Orders under $150 will have shipping charge applied at checkout.

Where do you ship to?

Northern Research Supply ships only within Canada.

What if my package is lost or damaged?

If tracking shows no delivery, contact us. We’ll help file an inquiry with the carrier. Replacements are only issued once the investigation confirms loss. In case of damaged product, make sure to contact us as soon as possible with images of damage and customer service will contact you promptly. If item is damaged during transit we will work with you to send out a replacement as soon as possible at no extra cost to you.

What happens if my address is incorrect?

Customers are responsible for entering accurate shipping details. Returned packages due to incorrect addresses may be reshipped at the customer’s expense.